SHIPPING & RETURNS
SHIPPING POLICY
At Inara Essence, every order is packed with care and intention. We ship within Canada via Canada Post and aim to dispatch orders within 3–5 business days of purchase.
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You’ll receive a confirmation email with tracking once your order is on its way. If you need local pickup in Victoria, BC, please email us before ordering.
We currently do not offer international shipping. All shipping costs are calculated at checkout and reflect real-time carrier rates.
RETURN & EXCHANGE POLICY
Due to the delicate, handcrafted, and ingestible nature of our flower essences, all sales are final. We are unable to accept returns or exchanges unless the item arrives damaged or incorrect.
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If there is an issue with your order, please contact us within 7 days of delivery, and we will do our best to make it right. Your satisfaction and trust are deeply important to us.